Useful Contacts
Arqiva is a leading UK communications infrastructure. They are an independent provider of telecom towers and the only national provider of terrestrial television and radio broadcasting. They work with mobile network operators, such as BT-EE, Vodafone, O2 and Three to independent radio groups and major broadcasters, such as the BBC, ITV, Sky, Turner and CANAL+ and utility companies.
The BBC is now charged with investigating any issues of TV and radio interference.
BFBS is a registered charity and has been a pioneer in armed forces broadcasting and communications for over 75 years, bringing the best of UK TV, sport and music to the forces family worldwide. BFBS also offer everyone interested in the work of the armed forces, their own award-winning military content.
Everyone TV (formerly Digital UK) leads the evolution of free TV in the UK and runs the nation’s free TV platforms - Freeview and Freesat. We are owned and supported by the UK’s leading public service broadcasters - the BBC, ITV, Channel 4 and Channel 5.
At the heart of everything we do is a belief that everyone should be able to access great quality TV, regardless of location or income. We are the champions of free TV in the UK, of what it delivers for viewers and the positive impact it has on wider society.
Partnerships and collaboration are critical to the success of free-to-view TV in the UK and we are focused on ensuring our services continue to deliver for our viewers and partners. As viewing behaviours change and more of us watch content online, we’ll continue to build on what British broadcasting offers us – the best content, the shows most focused on ourselves, our interests and our culture as well as impartial news – all free at the point of viewing, easily accessible, and open to all.
An organisation set up under government direction to ensure that viewers who rely on Freeview can continue to watch when 4G mobile services begin operating in their area.
TV Service Operators

The UK's subscription free satellite TV service. With a Freesat box or a TV with Freesat built in, you can enjoy over 200 TV and Radio channels, subscription free. Choose a Freesat smart set-top box and you'll also be able to access the UK's favourite catch up services.

The UK’s subscription free TV service available through a terrestrial TV aerial. By connecting your Freeview TV or receiver to broadband you also have access to catch-up and web-based services.

Sky TV is a subscription based platform via satellite, with a number of TV bundle options.

Virgin is a cable network company providing telecommunications, broadband including TV and radio services to homes and businesses.
Government Regulation & Standards
‘DCMS’ is a ministerial government department promoting the UK’s cultural and artistic heritage helping businesses and communities to grow by investing in innovation throughout Britain.
The DTG is the non-profit UK collaboration centre for innovation in digital media technology, with the purpose of looking after the digital TV marketplace. It underpins the free-to-air platforms Freeview, Freesat and YouView, and supports the development of pay-TV and other platforms.
Ofcom is the communications regulator. They regulate the TV, radio and video on demand sectors, fixed line telecoms, mobiles, postal services, plus the airwaves over which wireless devices operate.
This is a department within local authorities that looks into any complaints of unfair trading practices that have affected the consumer. Trading Standards departments operate by following up reports received through Citizens Advice Bureaus.